Client Delivery Senior Manager

NTT

  • Wellington, Wellington

  • Published : 2023-01-08
  • Share:

Job Description

  • Job Title Client Delivery Senior Manager

Description

This job offer is not available in your country.
Want to be a part of our team?
The Client Delivery Senior Manager supports the business and protect the company’s reputation by taking responsibility for overall Contract management for multiple / and or large complex contracts.
Working at NTT
Agree points of interaction and escalation with the client, ensuring the continuous delivery of the service according to the Service Level Agreements (SLA).
Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and SLA and other contracts.
Work in collaboration to identify methods or purchase and procurement, establishing evaluation criteria, evaluating alternative options and assisting with the decision to select the most appropriate vendor / supplier.
Develop and manage an annual operational budget and ensure that monthly and pass-through billing happens.
Consult the Legal Representatives within NTT Ltd. Luxembourg and ensure that all contract escalations are addressed with contract governance.
In collaboration, review all proposals delivered to the client and ensure that growth objectives within the account are in line with NTT’s overall growth objectives and serve the best interest of the client.
Contribute to pre-sales processes by providing information, determining the effort required to deliver and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client.
Collaborate and engage with a variety of stakeholders to ensure the delivery of services against the agreed Service Level Agreements.
Drive service delivery excellence by motivating their team members and inspiring outstanding performance against SLAs.
Act as people managers for a group of Client Delivery Managers.
Knowledge, Skills and Attributes :
Fluency in English and French language is mandatory.
Proven experience in managing managed services contracts including cloud services is mandatory.
Proven track record in managing client engagements, e.g. in Service Delivery Management, Consulting, or Pre-Sales settings.
Strong client orientation with a focus on relationship and expectation management.
Understanding about technical infrastructure know-how.
Knowledge of IT trends and their impact on business strategies.
ITIL certification is mandatory.
EU Clearance and / or NATO clearance is mandatory.
Cloud and IT infrastructure are assets.
Application certifications are assets.
What will make you a good fit for the role?
a competitive commission structure.Be responsible for client solution services and service delivery You will be reporting directly to a senior project manager . responsibility for specific pieces of work in addition to being an important support person to your Senior Project Manager .This role would suit Accounting firm looking for a Client Manager who will support a loyal and diverse client base. client 's Senior Manager you will lead and manage a talented team of analysts, and senior expert contractors from
Are you an experienced Senior Project Manager looking for an exciting new opportunity in the telecommunications Our client is a leading provider of telecommunications services, andis seeking a Senior Project Manager In this role, you will be responsible for managing the delivery of core telco network solutions totheir internal teams, managing budgets and timelines, and ensuring that all project deliverables are met.As a Senior Project Manager , you will have a strong technical background in telecommunications, with experience
The role will focus on developing client relationships alongside motivating a team to pursue best practise There still will be an element of compliance work as part of your job, but this will be limited to more senior duties including forecasts and budgets.Review a range of accounting functionsAdvise on client process It is essential to have a proven ability to build and maintain client relationships, and build rapport chance for career advancementModern and vibrant company cultureHands on experience in managing a broad client
We now require a senior project manager or already established project director to work on a variety of new build projects in Napier and around New Zealand.The is working directly for the client and you project manager who could be looking for that step up and potential to move to project director role Project Manager Project Director who can manage multiple projects in the. 5. 15 million range. management and various stakeholders, while ensuring that contractual partners are ensuring the delivery
This client are true experts in their field, providing independent project management services to corporate You will be reporting directly to a senior project manager . responsibility for specific pieces of work in addition to being an important support person to your Senior Project Manager . This role would suit a client centric project manager with a passion for proactive hands on project management
Manager Client Service Delivery . Wellington Region at Ministry of Social Development, Wellington. Wairarapa Service Delivery teamKey strategic and people leadership at a senior levelWe are seeking a Manager Client Service Delivery who can lead a Client Service Delivery team in the Wellington Region. has extensive experience in engaging with our various stakeholders and is comfortable operating at a senior contribution in meeting our collective goals.Key requirements for the role include Proven leadership at a senior
We now require a senior project manager or already established project director to work on a variety of new build projects in Napier and around New Zealand.The is working directly for the client and you project manager who could be looking for that step up and potential to move to project director role Project Manager Project Director who can manage multiple projects in the. 5. 15 million range. management and various stakeholders, while ensuring that contractual partners are ensuring the delivery
Zealand's leading organisations.The role is a hybrid role. you will be working from office, home and client premises.Reporting to the Service Delivery Manager , you will have strong technical knowledge in the having the ability to work across diverse organisations through communication and engagement with peers, senior VPN services, Load BalancingExperience in large, multi national, cross functional teams influencing senior level problemsPossess strong interpersonal and influencing skills with good stakeholder engagementAble to manage delivery
Apply for Account Executive Job in Wellington, New ZealandCodeClouds is looking for both Junior and Senior The Senior Account Executive will partner with prospects during their buyer journey to clearly define Learn more and find out if this is the right job for you.Want a Senior Web Project Manager job? Want a Senior Web Project Manager job? We need Product Manager Scrum Master to join our team in Kolkata!
   
Apply

There is something wrong with this job ad? Report the error