Client Delivery Senior Manager

NTT

Job Description

  • Job Title Client Delivery Senior Manager

Description

This job offer is not available in your country.
Want to be a part of our team?
The Client Delivery Senior Manager supports the business and protect the company’s reputation by taking responsibility for overall Contract management for multiple / and or large complex contracts.
Working at NTT
Agree points of interaction and escalation with the client, ensuring the continuous delivery of the service according to the Service Level Agreements (SLA).
Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and SLA and other contracts.
Work in collaboration to identify methods or purchase and procurement, establishing evaluation criteria, evaluating alternative options and assisting with the decision to select the most appropriate vendor / supplier.
Develop and manage an annual operational budget and ensure that monthly and pass-through billing happens.
Consult the Legal Representatives within NTT Ltd. Luxembourg and ensure that all contract escalations are addressed with contract governance.
In collaboration, review all proposals delivered to the client and ensure that growth objectives within the account are in line with NTT’s overall growth objectives and serve the best interest of the client.
Contribute to pre-sales processes by providing information, determining the effort required to deliver and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client.
Collaborate and engage with a variety of stakeholders to ensure the delivery of services against the agreed Service Level Agreements.
Drive service delivery excellence by motivating their team members and inspiring outstanding performance against SLAs.
Act as people managers for a group of Client Delivery Managers.
Knowledge, Skills and Attributes :
Fluency in English and French language is mandatory.
Proven experience in managing managed services contracts including cloud services is mandatory.
Proven track record in managing client engagements, e.g. in Service Delivery Management, Consulting, or Pre-Sales settings.
Strong client orientation with a focus on relationship and expectation management.
Understanding about technical infrastructure know-how.
Knowledge of IT trends and their impact on business strategies.
ITIL certification is mandatory.
EU Clearance and / or NATO clearance is mandatory.
Cloud and IT infrastructure are assets.
Application certifications are assets.
What will make you a good fit for the role?
client is searching for a manager or a senior manager .Here are the two different perks. Senior that our client is searching for a manager or a senior manager .Here are the two different perks. Senior an action that our client is searching for a manager or a senior manager .Here are the two different perks. Senior hands on approach to client management and delivery .A Senior level project manager is needed to join As a senior project manager you will lead a team providing end to end project delivery , feasibility,
As part of their growth strategy, our client is looking for a ATR42 72 Type Rating Instructor Examiner nbsp Duties. Delivering theory lessons and briefings. Operating an ATR72 500 FSTD for the delivery
They pride themselves on providing a personalised hands on approach to client management and delivery .A Senior level project manager is needed to join the team. As a senior project manager you will lead a team providing end to end project delivery , feasibility, Therefore you could come from a consultancy, client side, facilities management or construction delivery background and looking to really progress your career.Ideally you will be a seasoned Project Manager
Ready for the next step in your Client Delivery Service Delivery career? improvement or introduction.Working at NTTThe Client Delivery Manager is accountable for maintaining The Client Delivery Manager supports the business and protects the company's reputation by taking responsibility for overall Contracted delivery management.The Client Delivery Manager is responsible for ensuring client And ensure growth opportunities within the account are passed to the Client Manager in a timely manner
Join the preeminent solutions delivery team in NZ.21 December, 2022TechnologyAucklandPermanent. Full TimeOur client provides leading edge software and application development services specialising in solutions Project Manager you will be responsible for the management of the project effort throughout a software The Senior Project Manager will interface with the customer stakeholders to ensure the project is meeting in touch with Brandon 021 663 393 or apply now.Consulting Project Managers with strong vendor side delivery
delivering award winning projects across the motu, this property project and advisory business is seeking a Senior Project Manager with client side or consulting experience to join their growing Hamilton office.With high performance and outstanding results.Comprehend and manage all legislative steps from concept to delivery appropriately scoped, planned, approved and delivered.Prepare reports on projects, including monthly reports, client experience in the construction or property sector, including the creation, management and successful delivery
are entrepreneurial and innovative, passionate with finding better solutions for their clients.Our client About the Role. This Senior Relationship Manager (Agents) role reports into the experienced Director Care team and Client Delivery team to drive new business opportunities. so a level of business development About You. You will have solid Client Relationship Management experience working with a range of clients So, you will have proven experience with consultative sales account planning and client maintenance.You
Senior Account Director. Our client is a fresh new indie agency, disrupting the norms and delivering Reference #31666. Senior Account Manager . Our client is made up of a team of best in breed digital marketing Located in Central Auckland, they are looking for a Senior Account Manager to join their team. You will be accountable for the delivery of excellent client service. Reference #31455 Senior Account Manager . Our client is a highly regarded agency group with international
We are looking for an experienced retail and post shop manager for our busy pharmacy based in Auckland Should have some knowledge on post shop and parcel delivery .Full trainings will be be provided to successful
   
Apply

There is something wrong with this job ad? Report the error